Everyone has been super helpful and friendly and even after I moved in for almost 2 weeks the leasing agent that helped me with my move made it a point to come over and chat with me about my apt and roommates to make sure everything was going well. Awesome customer service Ying 😉
I wish renewing tenants had been made aware that the $30 water allowance wasn't going to included this year. I also had personal belongings stolen while maintenance vendors where going in and out of the unit before Move-in. It never got resolved nor brought it again.
They normally come and fix maintenance issusue pretty quickly. However despite ABC pest control coming, have been on the list for mo.s .never came. So ofcouse it all bulls done to not cleaning and replacing the carpet, on move in.. Truely SAD !
So far so good I do appreciate any time I have a complaint they try to fix it ASAP. They are really good at fixing problemsI am making wasn’t happy
The gym and pool have played a huge factor in my weight loss and my ability to recover also the monthly activites have allowd me to not spend so much of groceries as well as getting to meet other residents
Hey Joe Anthony! We are so glad to hear that you have been enjoying our amenities and Quad Austin has been able to help you in many different aspects in your life. We are happy to hear you enjoy our events. Don't miss out on our annual Friendsgiving, mark your calendar for 11/13.
Me and my roommates moved-in for 2 month. Good location near by bus stops and HEB. Office is very communicative, held many events. But things we requested got fixed really slow, their maintenance group don't have enough staff to do all of the requests.
Hello Yi kuei! Thanks for leaving an honest review. We are glad to hear you have enjoyed the location of Quad Austin, we love being next to the bus stop and HEB as well. We are always looking to improve and will work diligently to improve our repair time.
So far so good. Staff is helpful, still some work needs to be done. The area and location is very convenient with bus routes. Overall it’s ok.
Hi Dawn! Thanks for leaving an honest review. We love the location of Quad Austin and glad you are enjoying it as well! We hope to see you at more upcoming events.