I appreciate the accommodations for rent payment during the pandemic. I also appreciate the effort to keep your residents involved and feeling appreciated during these hard times. The virtual activities have been really fun!
Hello, Madison. Thank you for taking the time to leave such a great review! We having been trying our best to accommodate our residents while still providing the same community feel for our residents. Have a great day!
Loud neighboors, dirty property and expensive rent. The locations is good though, that's probably the only positive point of this residence.
Hey, Marine! Thanks so much for taking the time to leave us a review! We love where our property is situated in the heart of Austin, conveniently located next to many restaurants, HEB, and Lady Bird Lake! With the loud neighbor issue, if it has gotten worse please contact the front office or stop by so we can help you further with this. Please don't hesitate to reach out to us if you have any questions or concerns and we would be happy to assist you!
Good price, great location and friendly staff! They are always one email away to help. The pool area is very good and the gym is in good condition.
Cristobal, thank you for sharing your experience with us! We are so glad you have enjoyed your experience at Quad at East Campus! We work hard to create a welcoming community for our residents. Please don't hesitate to reach out and let us know if you need anything!
They are getting better slowly but hey slow and steady wins the race. I really dont know what to type so I'm going to say to who ever reads this to have a nice day. :)
MiKayla, thank you for the review! We hope you have a nice day as well, and Happy May! Hope to see you join some of the virtual events.
lived here since 2018, the management team is getting better and more helpful! work orders are getting done much faster and the landscape looks better.
Yufeng, thank you for sharing your experience with us! We are so happy to hear this. We are always work hard to improve our community for our residents. Please let us know if you need anything, and we'd be happy to help!
It's relatively safe here, but slow in response to complaints. Three weeks ago I expressed need to fumigate my apartment up until now nothing has been done, no body showed up, as cockroaches want to chase me out of the apartment. I've bought and used four (cans of Raid insecticide) all to no avail. It's irritating, they crawl everywhere. I need help please!
Victor, thanks for sharing. We have been working diligently during this pandemic to try and solve all issues. We have sent this over to the management team to address. Thank you for your patience.
There is always room for growth, the staff listens well, there are room for improvement. The poop bags need to be replaced more often, the tennis court gate needs fixing because it's the only place I can take my dogs to run safely.
Jessica, thank you for taking the time to share your experience. We appreciate the honest feedback and will send these notes to our management team.